Online Help
Transaction Details
The Transaction Details
page
page or screen
screen
displays details for the transaction that you
selected. Viewing Transaction Details
The Transaction Details
page
page or screen
screen
is divided into seven sections: - Fraud Checkshows whether any fraud filters are triggered and lets you approve or decline the transaction if the filter held the transaction for review.
- Transaction Summaryshows the transaction ID and transaction status.
- Settlement Informationshows the settlement amount, settlement date and time, business day, and batch ID.
- Authorization Detailsshows the authorized amount, tip amount, authorization code, transaction type, address verification response, card code response, market type, product, tap to phone information, solution ID, CAVV result status, recurring billing status, reference transaction ID, and submit date and time.
- Payment Informationshows the payment type, the last four digits of the card number or checking account, the expiration date, and the total amount.
- Customer Detailsshows the customer's name, billing address, email address, customer IP address, shipping details, and other details that were entered for the transaction.
- Order Detailsshows whether the transaction is tax exempt, the subtotal, the tax, the freight, the duty, and the total. Also includes the PO number and an itemized list, if submitted.
For unsettled transactions, there is a
Void
button that you use to
cancel the transaction before it is settled.For settled transactions, two buttons are available to take follow-on actions:
- Refundenables you to create a partial or full linked credit against a transaction.
- Create a subscriptionlets you create a subscription using the transaction's payment and customer information. This option is available only when you sign up for Automated Recurring Billing (ARB). For details on ARB and other products available to you, see Marketplace.