Editing a Subscription

Follow these steps to download subscription information:
  1. Choose
    Payment > Subscriptions
    .
  2. Use the search field, date menu, advanced search, and quick filters to locate the subscription to edit.

    ADDITIONAL INFORMATION

    For details on using the search field and advanced search, see Search Filters and Quick Filters.
  3. Click
    Click or tap
    Tap
    the subscription ID.
  4. Click
    Click or tap
    Tap
    Edit subscription
    .

    ADDITIONAL INFORMATION

    IMPORTANT
    You can only edit active subscriptions. Create a new subscription for expired or suspended subscriptions. For information on creating subscriptions, see Creating A Subscription.
  5. Enter the amount to be billed to the customer.
  6. Enter a name for the subscription.
  7. Optional
    :
    Click
    Click or tap
    Tap
    Add more details
    and enter a customer ID, invoice number, or description for the subscription.
  8. Update the subscription end.

    ADDITIONAL INFORMATION

    IMPORTANT
    Once a subscription is created, you cannot edit the subscription start, how often it repeats, or the trial period. Create a new subscription if you need to change the subscription start, trial period, and how often it repeats. For information on creating subscriptions, see Creating A Subscription.
  9. To update the payment method,
    click
    click or tap
    tap
    (edit)
    .
    1. Enter the card number and expiration date.
    2. Optional
      : If you want to test the card to ensure that the card is valid, check
      Perform $0.00 credit card authorization upon saving customer
      .
    3. Enter the billing address associated with the credit card.
    4. If you want the shipping address to match the billing address, check
      Shipping address is the same as billing address
      .
    5. To delete the payment method,
      click
      click or tap
      tap
      Delete this payment method.
      , then add a new payment method.
    6. Click
      Click or tap
      Tap
      Save
      to save the payment method, or
      click
      click or tap
      tap
      Cancel
      if you choose not to save the payment method.
  10. To update the shipping address,
    click
    click or tap
    tap
    (edit)
    . Or, if you want to add a shipping address and you did not check
    Shipping address is the same as billing address
    while adding a payment method,
    click
    click or tap
    tap
    Add shipping address
    .
    1. Enter the shipping address.
    2. Click
      Click or tap
      Tap
      Save
      to save the shipping address, or
      click
      click or tap
      tap
      Cancel
      if you choose not to save the shipping address.
  11. Click
    Click or tap
    Tap
    Save
    to save the subscription, or
    click
    click or tap
    tap
    Cancel
    if you choose not to save the subscription.

RESULT

The subscription is updated and creates transactions with the updated subscription end, payment method, and shipping address.