Online Help for Merchants

Recent Revisions to This Document

Changes To Feature Names

Toggling Between Classic And New Authorize.net

Finding Support Resources

Finding Help Through Ask Anet

Dashboard
- Tasks
  - Tasks For New Accounts
- Quick Actions
- News Center
- Business Insights

Customers
- Transitioning From Classic Authorize.net to New Authorize.net
- Add a Customer
- Manage Customers
  - Searching Customer Profiles
  - Filtering Customer Profiles
  - Downloading Customer Profiles
  - Editing a Customer Profile
  - Deleting a Customer Profile
  - Disabling Customer Information Manager
  - Enabling Customer Information Manager

Reports
- Settlement Report
  - Viewing Settlement Reports
- Account Updater Report
  - Viewing Account Updater Reports
  - Downloading Account Updater Reports

Account
- My Profile
  - Viewing and Editing Your User Profile
  - Viewing Your Role and Permissions
- My Business
  - Viewing and Editing Your Business Details
  - Viewing Your Products and Fees
  - Expanded Credit Capabilities
  - Viewing and Editing Your Processor Details
- Manage Billing
  - Viewing Fees
  - Viewing Your Recently Charged Fees
  - Viewing Your Billing History
  - Printing Your Billing History
  - Emailing Your Billing History
  - Paying The Outstanding Balance
  - Managing Your Payment Information
- Manage Users
  - Roles
    - Roles and Permissions
  - Adding A User
  - Editing A User Profile
  - Deleting A User Profile
- Account and API Settings
  - Enabling and Disabling Transaction Processing Mode
  - Configuring the Daily Velocity Filter
  - Configuring the AVS Settings
  - Configuring the CCV Settings
  - Advanced Fraud Detection Suite (AFDS)
  - Setting Up Advanced Fraud Detection Suite (AFDS) Customer Responses
  - Review Transactions Filtered by the Advanced Fraud Detection Suite (AFDS)
  - Enabling, Disabling, and Configuring Filters in the Advanced Fraud Detection Suite (AFDS)
  - AFDS Filter Actions
  - Viewing and Editing Your Processor Details
  - Generating Your API Login ID and Transaction Key
  - Generating a New Transaction Key
  - Generating a New Signature Key
  - Generating a New Public Client Key
  - Authorizing an Application
  - Revoking an Authorized Application
  - Deleting a Device
  - Changing Accept Payment Form Fields
  - Changing Email Receipts
  - Webhooks
  - Webhook Event Types
  - Creating Webhooks
  - Editing Webhooks
  - Testing Webhooks
  - Deleting Webhooks
  - Changing the Time Zone
- Digital Payment Solutions
  - Setting Up Apple Pay
  - Updating Apple Pay
  - Setting Up Google Pay
  - Managing Google Pay
  - Setting Up Paypal
  - Disabling Paypal

Marketplace
- Adding a Service
- Viewing a Service
- Discontinuing a Service

`Business Insights`

Use the Business Insights module to view key business metrics and trends over specific time periods. You can specify a custom time period.

You can view these business insights:

Settled payment volume

Gross earnings: Total amount charged successfully

Refunds and chargebacks

Net earnings: Gross earnings minus refunds and chargebacks

Settled transaction volume: Count and total volume of transactions by status