Online Help

Managing Users

Follow these steps to manage existing users:
  1. Choose
    Account
    Users
    Manage Users
    .
  2. To narrow your search results, enter your search criteria in the Search User box. You can search by name, login ID, or email address.
  3. To see more search results,
    use the pagination buttons at the bottom-left corner of the page.
    click or tap
    Show More
     at the bottom of the screen.
    tap
    Show More
     at the bottom of the screen.
  4. Click
    Click or tap
    Tap
     the name of the user you wish to edit.
  5. Edit the user's title, first name, last name, email address, phone number, and login ID.

    ADDITIONAL INFORMATION

    You can use English and French characters for the first and last name.
  6. Click
    Click or tap
    Tap
    Delete User
     if you are removing the user from your account.
  7. Click
    Click or tap
    Tap
    Save
     to save your changes, or
    click
    click or tap
    tap
    Cancel
     to discard changes.

    ADDITIONAL INFORMATION

    IMPORTANT
    You cannot change the role for an existing user. Create a new user if you need to change the role.