Authorize.net API Documentation - Purchase Return Authorizations (PRAs)

Purchase Return Authorizations (PRAs)

The PRA mandate requires that refund transactions be authorized in the same way that charge transactions are authorized. Merchants on the FDC Nashville, Global Payments, and TSYS processors have support for the PRA mandate for Visa and Discover refunds.

Mandate Changes

The mandate requires the following changes to refunds:

Refunds now have authorization codes returned in the API response. See the Refund a Transaction section of the API Reference for documentation and examples.
Refunds might be declined by the card issuing bank. Contact your Merchant Service Provider for best practices for declined refunds.
Pending refunds will appear on customers' card statements if their card issuer supports the PRA mandate.

There are no changes to merchant account configurations for the PRA mandate, and no further action needs to be taken.

Support for the PRA mandate is not available for American Express and Mastercard because American Express and Mastercard do not currently require support for the mandate.

Support for processors other than FDC Nashville, Global Payments, and TSYS might be announced at a later time. Check this page for updates.