Customer Information Manager (CIM) API Error Code Tool

When you integrate to the product APIs for Customer Information Manager (CIM), the Authorize.Net Payment Gateway may return the following error codes:

API Error Code: E00001
Error Code Text: An error occurred during processing. Please try again.

API Error Code: E00002
Error Code Text: The content-type specified is not supported.

API Error Code: E00003
Error Code Text: An error occurred while parsing the XML request.

API Error Code: E00004
Error Code Text: The name of the requested API method is invalid.

API Error Code: E00005
Error Code Text: The merchantAuthentication.transactionKey is invalid or not present.

API Error Code: E00006
Error Code Text: The merchantAuthentication.name is invalid or not present.

API Error Code: E00007
Error Code Text: User authentication failed due to invalid authentication values.

API Error Code: E00008
Error Code Text: User authentication failed. The payment gateway account or user is inactive.

API Error Code: E00009
Error Code Text: The payment gateway account is in Test Mode. The request cannot be processed.

API Error Code: E00010
Error Code Text: User authentication failed. You do not have the appropriate permissions.

API Error Code: E00011
Error Code Text: Access denied. You do not have the appropriate permissions.

API Error Code: E00013
Error Code Text: The field is invalid.

API Error Code: E00014
Error Code Text: A required field is not present.

API Error Code: E00015
Error Code Text: The field length is invalid.

API Error Code: E00016
Error Code Text: The field type is invalid.

API Error Code: E00019
Error Code Text: The customer taxId or driversLicense information is required.

API Error Code: E00027
Error Code Text: The test transaction was unsuccessful.

API Error Code: E00029
Error Code Text: Payment information is required.

API Error Code: E00039
Error Code Text: A duplicate record already exists.

API Error Code: E00040
Error Code Text: The record cannot be found.

API Error Code: E00041
Error Code Text: One or more fields must contain a value.

API Error Code: E00042
Error Code Text: The maximum number of payment profiles allowed for the customer profile is {0}.

API Error Code: E00043
Error Code Text: The maximum number of shipping addresses allowed for the customer profile is {0}.

API Error Code: E00044
Error Code Text: Customer Information Manager is not enabled.

API Error Code: E00045
Error Code Text: The root node does not reference a valid XML namespace.

API Error Code: E00051
Error Code Text: The original transaction was not issued for this payment profile.

API Error Code: I00001
Error Code Text: Successful

API Error Code: I00003
Error Code Text: The record has already been deleted.